Customer care • lead follow-up • virtual operations

Support for the work that keeps finding its way back to you.

Delegare House gives solopreneurs and lean teams practical backend capacity without requiring another full-time hire. Hand off the recurring customer, lead, and administrative work that needs to be done consistently.

Hand It Off →See Plans

Three ways to create capacity

What Delegare House can handle.

Use one category or mix them based on where your business is feeling the pressure.

Customer Care

Keep routine customer questions moving without turning your own inbox into the support desk.

Common handoffs

Customer and shared inbox support
Website chat and approved FAQ responses
Order-status questions and customer follow-up
Returns, exchanges, and subscription changes
Appointment-related administrative questions
Complaint routing and escalation
Ticket organization and tagging

Especially useful when: customers are waiting longer than you want because the same people responsible for growth are also answering routine questions.

Hot Lead Follow-Up

Stay responsive to warm and inbound opportunities without turning Delegare House into a cold-outreach agency.

Common handoffs

Website inquiry and consultation requests
Quote and appointment inquiries
Waitlist and abandoned-booking follow-up
Client-approved qualification questions
Follow-up after no response
Scheduling, checkout, or intake guidance
Qualified-lead handoff and CRM updates

Especially useful when: inquiries arrive while you are with clients, in appointments, fulfilling orders, or simply away from your phone.

Virtual Operations

Give the repetitive backend tasks a reliable home so they no longer depend on your memory or spare time.

Common handoffs

Inbox and calendar administration
Scheduling and reminders
CRM updates and data entry
Document and missing-information follow-up
Vendor and subscription administration
Task tracking and spreadsheet maintenance
Simple reporting and recurring workflows

Especially useful when: the work is important enough to keep doing but not important enough to keep consuming founder time.

A sharper fit

Built for service businesses with real follow-up pressure.

Delegare House is broad enough to support many small businesses, with a particularly natural fit for medspas, wellness brands, telehealth and healthcare-adjacent businesses where responsiveness and organized non-clinical follow-up matter.

See support for medspa, wellness + telehealth teams →

What we do not do

Cold lead generation
Medical advice, diagnosis, or clinical interpretation
Clinical decision-making
Unapproved customer promises or policy exceptions
PHI handling through ordinary workflows unless an appropriate compliant process has been intentionally established

No mandatory discovery call

Choose it. Explain it. Hand it over.

The onboarding is intentionally designed to reduce meetings, not create another one.

Choose support

Select The Reset or the monthly plan that fits your current workload.

Complete intake

Tell us what should be handled, what needs approval, and where the work currently lives.

Set the rules

Share approved messaging, escalation boundaries, systems, and operating preferences.

Get capacity back

Work begins within the agreed scope, with reporting based on your plan.

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