Medspas • wellness • telehealth • healthcare-adjacent

Responsive follow-up without putting every inquiry back on your team.

Delegare House provides non-clinical customer care, warm-lead follow-up, scheduling support, CRM updates, and recurring virtual operations for growing health and wellness businesses.

Where we fit

Keep the front door of your business moving.

Delegare House can support the administrative steps around the customer or prospective-client journey while clinical decisions remain with the appropriate licensed team.

01

New inquiry response

Respond to website forms, consultation requests, appointment inquiries, and other approved warm lead sources using client-approved language.

02

Booking + intake follow-up

Help prospective clients take the agreed next step, including scheduling, completing non-clinical intake requirements, or returning to an abandoned booking flow.

03

Waitlist + no-response follow-up

Follow the cadence you approve so promising inquiries do not disappear simply because the first message went unanswered.

04

Customer care

Handle approved non-clinical FAQs, scheduling questions, order or subscription questions, and route anything outside scope to the right person.

05

CRM + admin cleanup

Keep lead status, notes, task tracking, document requests, and other operational details organized so your team has cleaner information.

06

Recurring operations

Support the repeatable backend tasks that keep appointments, inquiries, customer communications, and internal follow-up from becoming founder work.

Sample workflow

What one inquiry could look like.

This is an example workflow—not a claim about current client activity.

  1. Inquiry arrives.A prospective client submits an approved website or consultation form.
  2. Delegare House responds.We use the approved response and ask only the qualification questions your business has authorized.
  3. Next step is guided.The lead is directed toward scheduling, checkout, intake, or another client-defined action.
  4. Your system stays updated.Status and relevant non-clinical notes are updated in the approved CRM or workflow.
  5. Anything outside scope is escalated.Clinical questions, exceptions, or sensitive issues go back to your authorized team.
Clear boundaries

Administrative support, not clinical care.

Delegare House does not diagnose, interpret clinical information, recommend treatment, or provide medical advice. Protected health information should only be handled when the client and Delegare House have intentionally established the appropriate compliant technology, permissions, agreements, and safeguards.

Start where the pressure is

Try The Reset or add ongoing capacity.

The Reset is $295 one time. Monthly support starts at $325 and can flex between customer care, warm-lead follow-up, and virtual operations within the agreed scope.